Thu 25 May 2006
I never thought I would be saying this, but I am now an Ameritech SBC AT&T DSL customer (I think I missed a Yahoo! somewhere in there). I have always been happy with my Comcast Internet service, up until two weeks ago when my connection started dropping about every 10 minutes. After a technician visit and several tech support calls, Comcast said “there is nothing more we can do” and “we hope you are able to get it working.”
To illustrate the problems I was having, here are before/after PingPlotter graphs:
Comcast (red lines are bad)
AT&T DSL
Ahh, much better. Although I am now paying $20 less per month, I only get 3Mbps down and (at best) 512Kbps up. This is especially hard to swallow since I was somehow getting 10-12Mbps with Comcast after “downgrading” from their 8Mb service to 6Mb (oops).
May 25th, 2006 at 9:28 am
I like where you’re going with this blog. I’m always interested in knowing about the interesting things you find in the news and on the Web. I may be following in your footsteps with ATT&T DSL. I may switch to the whole package with phone and everkyting. It’s a bummer having and awesome computer at home without an internet connection. Think they can get me set up before the holiday weekend? Probably not.
May 26th, 2006 at 11:30 am
Get FIOS! That should solve all your problems :)