Thu 25 May 2006
I never thought I would be saying this, but I am now an Ameritech SBC AT&T DSL customer (I think I missed a Yahoo! somewhere in there). I have always been happy with my Comcast Internet service, up until two weeks ago when my connection started dropping about every 10 minutes. After a technician visit and several tech support calls, Comcast said “there is nothing more we can do” and “we hope you are able to get it working.”
To illustrate the problems I was having, here are before/after PingPlotter graphs:
Comcast (red lines are bad)
AT&T DSL
Ahh, much better. Although I am now paying $20 less per month, I only get 3Mbps down and (at best) 512Kbps up. This is especially hard to swallow since I was somehow getting 10-12Mbps with Comcast after “downgrading” from their 8Mb service to 6Mb (oops).
I like where you’re going with this blog. I’m always interested in knowing about the interesting things you find in the news and on the Web. I may be following in your footsteps with ATT&T DSL. I may switch to the whole package with phone and everkyting. It’s a bummer having and awesome computer at home without an internet connection. Think they can get me set up before the holiday weekend? Probably not.
Get FIOS! That should solve all your problems :)